Privacy Policy

Last Updated: July 23, 2026

1. Introduction

ODFW LLC ("Company," "we," "us," or "our") is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our computer systems design, integration, and technical services.

By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms of this policy, please do not access the site or use our services.

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting to this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

2. Information We Collect

We may collect the following types of information when you interact with our website or services:

Personal Information: When you fill out a contact form, request a quote, or communicate with us, we may collect personal information such as your name, email address, phone number, mailing address, company name, and job title.

Technical Data: We automatically collect certain information when you visit our website, including your IP address, browser type and version, operating system, referring URLs, pages viewed, and the dates and times of your visits.

Usage Data: Information about how you use our website, products, and services, including search queries, page interaction data, and navigation paths.

Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and analyze website traffic. Please see our Cookies section for more details.

3. How We Use Your Information

We use the information we collect for the following purposes:

Provision of Services: To deliver the computer systems design, integration, and technical services you have requested, including project management, technical support, and customer service.

Communication: To respond to your inquiries, provide quotations, send service updates, and share important notifications about your account or our services.

Website Improvement: To analyze usage trends, diagnose technical issues, and enhance the functionality and user experience of our website.

Legal Compliance: To comply with applicable laws, regulations, legal processes, and enforceable governmental requests.

Marketing: With your consent, we may send you promotional materials about our services, industry insights, and company news. You may opt out at any time.

Fraud Prevention: To detect, prevent, and address fraudulent, unauthorized, or illegal activity.

4. GDPR Compliance

For individuals located in the European Economic Area (EEA), we process your personal data in accordance with the General Data Protection Regulation (GDPR).

Legal Basis for Processing: We process your personal data based on one or more of the following legal bases: (a) your consent; (b) the performance of a contract with you; (c) compliance with a legal obligation; or (d) our legitimate interests, provided those interests do not override your fundamental rights and freedoms.

Data Subject Rights: Under the GDPR, you have the following rights: the right to access your personal data, the right to rectification of inaccurate data, the right to erasure ("right to be forgotten"), the right to restrict processing, the right to data portability, and the right to object to processing.

Data Protection Officer: We have appointed a Data Protection Officer who can be contacted at support@odfw.shop regarding any questions or concerns about our data processing practices.

Supervisory Authority: You have the right to lodge a complaint with your local data protection supervisory authority if you believe your rights under the GDPR have been violated.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: We may share information with trusted third-party vendors who assist us in operating our website, conducting our business, or providing services to you, subject to confidentiality agreements.

Legal Requirements: We may disclose information if required to do so by law or in response to valid legal requests by public authorities, including to meet national security or law enforcement requirements.

Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or substantially all of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership.

Protection of Rights: We may disclose information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or situations involving potential threats to the safety of any person.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your data, and applicable legal requirements.

When personal information is no longer needed, we will securely delete or anonymize it. In some circumstances, we may retain your information for longer periods where required by law or for legitimate business purposes.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our security measures include encryption of data in transit using TLS/SSL protocols, secure server infrastructure with firewalls and intrusion detection systems, regular security assessments and vulnerability testing, access controls and authentication procedures for employees, and secure data storage with industry-standard physical and logical safeguards.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you of any data breach that may affect your personal information in accordance with applicable laws.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: You have the right to request a copy of the personal information we hold about you.

Correction: You have the right to request that we correct any inaccurate or incomplete personal information.

Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.

Objection: You have the right to object to the processing of your personal information for direct marketing purposes or based on our legitimate interests.

Restriction: You have the right to request that we restrict the processing of your personal information under certain circumstances.

Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at support@odfw.shop or +1(970)840-9851. We will respond to your request within the timeframe required by applicable law.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from.

What Are Cookies: Cookies are small text files that are placed on your device when you visit a website. They help the website remember your preferences and activities over time.

Types of Cookies We Use: We use essential cookies that are necessary for the website to function properly, analytical cookies that help us understand how visitors interact with our website, and preference cookies that remember your settings and choices.

Managing Cookies: Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or alert you when cookies are being sent. However, please note that some features of our website may not function properly if cookies are disabled.

Third-Party Analytics: We may use third-party analytics services that use cookies to collect information about your use of our website. These service providers have their own privacy policies addressing how they use such information.

10. Third-Party Links

Our website may contain links to third-party websites, plugins, and applications that are not owned or controlled by ODFW LLC. Clicking on those links or enabling those connections may allow third parties to collect or share data about you.

We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of every website you visit. This Privacy Policy applies solely to information collected by our website and services.

The inclusion of any link does not imply endorsement by ODFW LLC of the linked site or its content. We are not responsible for the content, accuracy, or opinions expressed on such sites.

11. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information promptly.

If you are a parent or guardian and you believe your child has provided us with personal information without your consent, please contact us immediately at support@odfw.shop. We will work to remove that information from our systems.

We encourage parents and guardians to monitor their children's internet usage and help enforce our privacy policy by instructing their children never to provide personal information through our website without their permission.

12. International Data Transfers

Your information may be transferred to and maintained on servers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. For transfers from the EEA, we implement appropriate safeguards, including standard contractual clauses approved by the European Commission.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational considerations. When we update this policy, we will revise the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes to this policy constitutes your acceptance of the updated terms.

If we make material changes to how we handle your personal information, we will notify you through a prominent notice on our website or via email, where appropriate.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@odfw.shop

Phone: +1(970)840-9851

Address: 7313 ROCKFORD DR FALLS CHURCH, OH 22043

We are committed to addressing your concerns and will respond to your inquiry as promptly as possible. If you are dissatisfied with our response, you may have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.